client portal

Please read this information before scheduling your appointment. You can schedule an appointment by clicking the button below that said “Schedule Appointment Now”

SERVICES

At this moment, I only provide individual counseling services and psychotherapy to adults in Spanish or English.

RATE

$150 Individual Session

Your payment per session will be collected at the beginning of each session. You can pay by cash, check, debit and credit cards. I also accepted (FSA) Flex Spending Account and (HSA) Health Saving Account.

I have limited spots for client reduced fee appointments when finances is an issue. My reduced rates varies between $100-145 per session, for clients that can’t afford my full fee. Please inquiry first to see if I have any spot available at a reduced fee.

INSURANCES

At this moment I only accept the following medical insurances:

Blue Cross Blue Shield

Anthem

Molina

Humana

It’s your responsibility to provide me with your insurance information at least 3 business days in advance of your first appointment to verify your insurance benefits. You can send me a photo front/back of your insurance, your full name, address, date of birth, if you are not the primary on this insurance I would need the information from the primary beneficiary as well. You can send me this information by text message at 414-305-8285 or to my email at info@monicaroman.com

I check your medical insurance benefits as courtesy, and let you know about if there is any fee you have to paid at the time of each session(deductible, copay, coinsurance). Note: I tried to be as accurate as possible when I verify your benefits; your fees may change depending on your eligibility and benefits during the date of your sessions. I won’t know your exact fee until I send the claim to your insurance and get your explanation of benefits back from your insurance company. Ultimately, you are responsible for knowing your insurance coverage and we encourage you to call the number on the back of your insurance card and ask your member representative about your ‘mental health, outpatient, office visit’ benefits.

If you didn’t provide me with your medical information in advance, I am not in-network with your insurance , or you don’t have insurance anymore, you are responsible to pay my full fee $150.00. Also note, that insurances don’t paid for late cancellations or no-show fee, this would be your responsibility if it happen.

CANCELLATION POLICY

I reserved your appointment time only for you. I ask you to be mindful, and if you need to cancel your appointment please give me a minimum of 24 hours notice to prevent late cancellation fees. Missed appointments (No-Shows) will be $100.00 per each no-show session. $50.00 for late cancellations of less than 24 hours notice and $75 for cancellations made 2 hrs or less from your appointment. This late cancellation or missed appointment charge would be charge the same date of your appointment on the credit card that you have on file.

3 late cancellations or no-show sessions would cause termination


FORMS

Most of my clients fill their paperwork on my client-secure online portal. But you can also print this forms and bring them to your first appointment already filled out. If you decide to bring this forms to your appointment instead of filling them out on the online system please let me know. To send you the activation for the portal, I need your full name, email and cell phone number. You can email me this information at info@monicaroman.com or txt me this information at 414-305-8285

The form below is a released form that we would need to fill out if you decide a person enter with you during session, to release any of your information, or if you need that I talk to someone specific

Release Form

The forms below, I am required by law to provide you with the Notices of Private Practices, you don’t need to fill out anything there just for your information.

English Notice of Private Practices
Notification de Practicas de la Privacidad

MY OFFICE

“Like the transformation of a butterfly, we are capable to transform ourselves each day, each moment into the best version of ourselves”
Monica Roman
CLIENT PORTAL